Privacy Policy | Strength 9

Last updated: February 2026

Strength 9 Ltd ("we", "us", or "our") is committed to protecting your privacy and ensuring your personal data is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller responsible for your personal data is:

Strength 9 Ltd
Email: info@strength9.co.uk

2. What Data We Collect

We may collect and process the following personal data:

2.1 Contact Form Submissions

When you submit a message through our contact form, we collect:

Your name
Your email address
Your phone number (if provided)
The content of your message

Contact form submissions are processed through Formspree, a third-party form handling service. Formspree processes your data in accordance with their own privacy policy.

2.2 Website Analytics

We collect anonymised usage data to understand how visitors interact with our website, including:

Pages visited and time spent on each page
Referring website or source
Browser type and device information
Approximate geographic location (country or region level)

2.3 Technical Data

When you visit our website, our servers may automatically collect:

IP address
Browser type and version
Operating system
Access times and dates

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to enquiries: When you contact us, we use your details to reply to your message and discuss potential projects.
To improve our website: Analytics data helps us understand how our site is used so we can improve its content and performance.
To fulfil our contractual obligations: If you become a client, we use your data to deliver the services we have agreed upon.
To comply with legal obligations: We may process data where required by law.

4. Lawful Basis for Processing

We process your personal data under the following lawful bases:

Consent: When you submit a contact form or accept cookies, you consent to the processing of your data for those purposes.
Legitimate interests: We have a legitimate interest in understanding how our website is used and in responding to enquiries.
Contractual necessity: Where we need to process your data to fulfil a contract with you.
Legal obligation: Where processing is necessary to comply with the law.

5. Cookies

Our website uses cookies to ensure it functions correctly and to help us understand how it is used.

5.1 Essential Cookies

These are necessary for the website to function properly. They enable core features such as page navigation and do not collect personal data. Essential cookies cannot be disabled.

5.2 Analytics Cookies

We use analytics cookies to collect anonymised information about how visitors use our website. This data helps us improve the site and provide a better experience. Analytics cookies are only set with your consent.

6. Third-Party Services

We use the following third-party services that may process your data:

Formspree: Handles contact form submissions. Data is transmitted securely and processed in accordance with Formspree's privacy policy.
Analytics provider: Collects anonymised website usage data to help us improve our site.

We do not sell, trade, or otherwise transfer your personal data to third parties for marketing purposes.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

Contact form submissions: Retained for up to 2 years from the date of submission, unless you become a client, in which case your data is retained for the duration of our working relationship and for up to 6 years afterwards for legal and accounting purposes.
Analytics data: Anonymised analytics data is retained for up to 26 months.
Client project data: Retained for up to 6 years after the completion of a project, in line with UK tax and legal requirements.

8. Your Rights Under GDPR

Under the UK GDPR, you have the following rights regarding your personal data:

Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct any inaccurate or incomplete data.
Right to erasure: You can ask us to delete your personal data where there is no compelling reason for us to continue processing it.
Right to restrict processing: You can ask us to suspend the processing of your personal data in certain circumstances.
Right to data portability: You can request that we transfer your data to another organisation or directly to you in a structured, commonly used, machine-readable format.
Right to object: You can object to the processing of your personal data where we are relying on a legitimate interest.

To exercise any of these rights, please contact us at info@strength9.co.uk. We will respond to your request within one month.

9. Data Security

We take the security of your data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS, and we regularly review our security practices.

10. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will take steps to delete it promptly.

11. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please contact us:

Strength 9 Ltd
Email: info@strength9.co.uk
Phone: 07540 418087

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.